Press Releases

February 2005

For Immediate Release

Publisher Provides Single Source For Case Studies On Office Lean

New York… Many successful manufacturers today implement lean principles to all operations, including those off the shop floor. Now, companies in non-manufacturing industries, such as service businesses, governmental agencies and non-profits, also want to benefit from the competitive advantage achieved through a lean transformation.

Articles about lean in non-manufacturing settings, or "office lean", appear monthly in Productivity Press' Lean Manufacturing Advisor - a newsletter chronicling how companies are implementing lean production. Now, Insights on Implementation: The Lean Office — Collected Practices and Cases, by Productivity Press, provides a compilation of these articles in areas as varied as design, processing invoices and customer service. The articles — mainly case studies — highlight the benefits as well as the key challenges, pitfalls, critical success factors and the most useful tools in applying lean to the office.  And, unlike books that typically teach only lean concepts and techniques, this collection describes the real-world experiences of office lean implementers.

Highlights include:

• Practical, in-depth descriptions of lean office implementations that have not been detailed in any other book.
  
• A conversational, easy-to-read style.
  
• Stories are categorized into three areas — Focusing on the Customer, Improving Flow and Taking the Right Steps — making it easier for the reader to track-down the information they really want.

Quality and productivity executives concerned with lean office issues or improving performance in non-manufacturing areas will find this book invaluable. Departmental heads, top management, manufacturing companies and non-manufacturing companies such as financial services, healthcare and telecommunications, will also greatly benefit.

List price is $15.00. Complimentary review copies are available to media contacts by calling (212) 216-7865 or by e-mailing: leon.carter@taylorandfrancis.com.

For more information on Insights on Implementation: The Lean Office — Collected Practices and Cases , or any of Productivity Press’ other titles, call 1 (888) 319-5852 or email info@productivitypress.com.

About Productivity Press

Founded to provide world-class guidance for every level of an organization, Productivity Press is unrivaled in publishing high-quality material on lean manufacturing and business improvement.  Our books, learning tools and newsletter, Lean Manufacturing Advisor, are designed to help educate and support organizations in their efforts to implement the advanced management and manufacturing methodologies required to compete in today’s global business environment.