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Productivity, Inc.
Consulting and Training
 

FOR IMMEDIATE RELEASE

BOOK SHOWS HOW COMPANIES HAVE TAKEN LEAN BEYOND SHOP
FLOOR, GREATLY IMPROVING ADMINISTRATIVE OFFFICE AREAS

NEW YORK … Only a small percentage of the U.S. workforce actually makes something. Depending on which government figures you choose, only 12 percent now work for a manufacturing company. Far from all of them are actually hands-on workers. To take dramatic examples, both Hewlett-Packard and Apple are classified as manufacturers, but neither has much domestic manufacturing and only a fraction of their U.S. employees are direct labor personnel. The bottom line is that most people work in service and administration. The potential to make a big difference improving non-manufacturing processes is huge.

AME's Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies have been compiled in a well-organized Enterprise Excellence Series, co-published by the Association for Manufacturing Excellence and Productivity Press, to tap the ongoing desire for information about what other companies are doing to implement lean.

To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series, Lean Administration - - Case Studies in Leadership and Improvement, covers the implementation of lean in administrative and office applications.

This compelling book:

  • Provides practical, in-depth description of lean office implementations, most of which have not been described in other publications.
  • Responds to reader desire for real-world lean office information.
  • Contains case studies categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy for the reader to track down the type of information desired.

About Productivity Press
Productivity Press is the premier source of authoritative information on organizational improvement, offering the broadest selection of books and learning tools about lean methodologies, based on the Toyota Production System. Whether you are responsible for production, office and administrative operations or providing services, our publications offer you proven, practical strategies for increasing efficiency and capacity while eliminating waste. We are the leading source of materials for educating and training your workforce in lean. In February, 2007, Productivity Press launched its new healthcare division, Healthcare Performance Press (www.HCPpress.com).

List price is $20.00. Complimentary review copies are available to media contacts by calling (212) 216-7865 or by e-mailing: leon.carter@taylorandfrancis.com.

For more information on Lean Administration, or any of Productivity Press' other titles, call 1 (888) 319-5852, or access our online catalog at www.productivitypress.com.

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